Easy-to-understand test information. Respectful care. Clear next steps.Lagos, Nigeria · +234 803 531 9626
Frequently asked questions

Helpful answers before you visit.

Common non-clinical information about appointments, preparation, privacy and results.

Is an online request a confirmed appointment?

No. Submission is received, then the team confirms availability separately.

How do I know which service to choose?

Start with the service directory or follow the instructions supplied by your clinician. Use the contact route for non-emergency clarification.

What preparation is required?

Preparation differs by service. Follow the approved service instructions or the guidance supplied by the team.

Can I send medical information in the form?

Only provide the minimum details needed for a response. Avoid private medical information you do not need to share in free text.

How are results delivered?

Results follow an approved secure process. The website does not display or interpret diagnostic results.

What should I do in an emergency?

This website is not an emergency service. Use the appropriate local emergency route for urgent needs.